Customer Satisfaction Questionnaire (English)Beauty in the City — Customer Satisfaction QuestionnaireBeauty in the City — Customer Satisfaction QuestionnaireDear customer, your opinion is very important to us. Please take 2–3 minutes to rate your experience so that we can continually improve our services.1. Which service did you use today? Facial treatment Body treatment Laser Manicure / Pedicure Massage Wax Make up Lashes / Eyebrows2. How satisfied are you with your visit to our salon today? 1 2 3 4 53. How often do you visit our salon? First visit Once a month 2–3 times a month 2–3 times a year Once a year4. How would you rate your overall experience? Excellent Very good Good Average Poor5. How satisfied are you with the service from our reception staff? 1 2 3 4 56. How satisfied are you with the courtesy and professionalism? 1 2 3 4 57. How satisfied are you with the cleanliness of the salon? 1 2 3 4 58. How satisfied are you with the waiting time? 1 2 3 4 59. How satisfied are you with the quality of our services? 1 2 3 4 510. How satisfied are you with the treatment results? 1 2 3 4 511. How satisfied are you with the prices of our services? 1 2 3 4 512. How satisfied are you with the comfort and atmosphere of the salon? 1 2 3 4 513. Was there anything you did not like or think needs improvement?14. Which service do you use most often? Facial treatments Body treatments Laser Manicure / Pedicure Massage Other15. Would you recommend our salon to friends or acquaintances? Yes, definitely Maybe No16. What would you like to see more of at our salon?17. Is there a treatment you would like us to introduce at our salon?Thank you very much for your time and trust!The Beauty in the City teamSubmit
